Who do we contact for the airport pickup?
Usually, our chauffeurs wait at the terminal with a name board. Also, you will be provided the chauffeur’s name and phone number. However, if you want the chauffeur to meet somewhere else, please call the chauffeur directly.
What is a meet-and-greet service?
Our chauffeurs greet passengers inside the airport with a sign displaying the passenger’s name.
What should I do if I don’t see the chauffeur?
Please contact our customer representative immediately on the numbers mentioned on our website.
What are forms of payment accepted?
We take all major credit cards for payment. We also accept cash as well. For more information, please contact us.
Is there a charge if I need to make a stop?
Yes, additional stops are charged per stop.
What is the least time required to make a reservation?
You should make your booking 24 hours before your scheduled transportation. This is to done to confirm the availability.
What is the maximum luggage capacity?
When making your booking, it is compulsory that you provide us with as much information as possible regarding the passengers and luggage you will be carrying. We would then advice accordingly to book a suitable vehicle and avoid any inconveniences.
What If I Would Like To Make A Change To My Booking?
What If I Would Like To Make A Change To My Booking?
What if I have more people than I put on my booking?
It is preferred that you provide us as much notice as possible and contact our customer representative staff in this regard.
How Old Are Your Vehicles?
All our vehicles are new, well-maintained and regularly inspected for any faults before they are sent at your service.
Are your vehicles insured?
Yes, our vehicles are fully licensed and insured.
What if I forget something in a car?
Please talk to us as soon as possible when you realize that you have left something. We would gladly arrange to meet you and return your lost items.
Can we listen to our own music on the bus?
Certainly, most of our vehicles are fitted with USB, AUX inputs and CD players connected to the stereo.